Return & Refund Policy

Return & Refund Policy

Last Updated: [Insert Date]

At HMD Cart, we strive to ensure customer satisfaction. If you’re not completely happy with your purchase, we offer a hassle-free return and refund process.

1. Return Eligibility

You can return an item if:
✔ It is unused, unworn, and in its original packaging.
✔ The return request is made within [X] days of delivery.
✔ It is not a non-returnable item (e.g., personal care, clearance items).

2. How to Initiate a Return

📌 Step 1: Contact our support team at [Your Support Email] with your order details.
📌 Step 2: We’ll provide return instructions and a shipping label (if applicable).
📌 Step 3: Pack the item securely and send it back within the given timeframe.

3. Refund Process

🔹 Once we receive and inspect the returned item, we will process your refund.
🔹 Refunds will be issued to your original payment method within [X] days.
🔹 Shipping costs are non-refundable (unless the return is due to our error).

4. Exchanges

If you received a damaged or incorrect item, we’ll replace it at no extra cost. Contact us within [X] days for assistance.

5. Exceptions

Some items may not be eligible for returns or refunds, including:
❌ Used or damaged items (not due to our error).
❌ Clearance or final sale products.
❌ Personal care or hygiene-related items.

6. Need Help?

For any questions regarding returns or refunds, reach out to us at:
📧 HMDcart247@gmail.com
📞+92 329 8804240

We value your trust and aim to make every shopping experience smooth and hassle-free. 💪😊